General conditions for website access and use

Updated at 24/11/2020

1. The website.

The version of the Website at, and is managed by SBS S.p.A., with registered offices in Via Circonvallazione [no street number], 28010 Miasino, Italy (tax code and VAT no.: 01888310032). Listed in the Novara Chamber of Commerce Companies Register - Econ. and Admin. Index no. 202775.

On accessing the Website, the User accepts it "as is", in the knowledge that the information or elements on the site may contain technical inaccuracies or errors.

SBS S.p.A. accepts no responsibility for the accuracy of the information and data on the Website nor for the suitability of said information and data for any particular purposes and under no circumstances may it be considered responsible for any direct or indirect, specific or generic, incidental or consequential damages that may ensue from use of the website or other sites to which access may be possible via hyperlink, regardless of whether SBS S.p.A. is aware of the possibility of such damages being produced or not.

By accessing the Website, the User acknowledges that he/she uses the Site at his/her own risk and danger. The User specifically acknowledges that he/she accepts the risk of any loss, damage or misappropriation of data, corruption of files and/or e-mails, the impossibility of using and/or repairing his/her own IT equipment and the programmes used in connection with access to and use of the Website.

SBS S.p.A. also refuses all responsibility for inaccuracies or omissions in the information or material available on the Website and for service interruptions and/or malfunctioning consequent to the actions of unauthorised third parties.

Access to the Website may be interrupted or limited at any time and without notice by SBS S.p.A. for technical reasons and/or for maintenance and/or for security purposes.

SBS S.p.A. reserves the right to make any modifications to the Website and its contents at its own discretion and at any time without notice.

Any information and/or request can be forwarded to:

Access to the site at, and is free and without charge.

It should be noted that any costs for connection to the Website via the internet, including telephone costs, shall be borne by users according to the tariffs applied by the operator selected by the user.

2. Online privacy protection

2.1. These General Terms and Conditions of access and use of the SBS S.p.A. Website constitute information provided to all those who access and use the SBS S.p.A. Website, in accordance with Articles 13 and 14 of the Regulations (EU) 2016/679 on the General Data Protection Regulations (GDPR). Please note that this information is provided exclusively for the SBS S.p.A. Website and not for other websites that may be consulted by users through links or other hyperlinks on the SBS S.p.A. Website. 

2.2. All data transmitted by the User, through access to or use of the Website will be processed by SBS S.p.A., whose registered office is in Italy – 28010 Miasino Via Circonvallazione S/N, Data Controller, with the aid of electronic or otherwise automated, computerised and telematic systems or through manual systems, for the period strictly necessary to comply with the current legislation on the subject of ‘Protection of Personal Data’. The data controller for the time being is the pro tempore manager of SBS S.p.A., domiciled at the registered office of SBS S.p.A. in Italy – 28010 Miasino Via Circonvallazione S/N. Any information requests can be sent to: 

2.3. The personal data which the User has voluntarily made available to SBS S.p.A. will be collected and used for: a) contacting the User who requests contact by inserting their data for this purpose on the Website to see illustrations and the presentation of products and services of SBS S.p.A. – and/or of parent companies, subsidiaries and/or companies connected to SBS S.p.A. – to also communicate with the User for informative and promotional purposes, including commercial or advertising material and/or offers of goods and services via post, internet, telephone, email, MMS, SMS from Italy or from foreign countries (including outside the European Community); b) sending newsletter(s) requested by the User; c) carrying out surveys and statistical and market research.  

2.4. The provision of personal data is voluntary; however, any refusal and/or provision of inaccurate and/or incomplete information will make it impossible to contact the User with the presentation of SBS products, to send newsletters to the User, to communicate with the User for informative and promotional purposes, including commercial material and for the User to participate in the carrying out of surveys and statistical and market research. 

2.5. The personal data of the User collected by SBS will be communicated to the sales and service network of SBS as well as to those who collaborate in commercial activities with SBS S.p.A. and to parent companies of, subsidiaries of and/or companies connected to SBS S.p.A., for the purposes indicated in Clause 2.3. Within SBS S.p.A., the User’s personal data may become known to corporate bodies of SBS S.p.A. and the company personnel, particularly employees who deal with the development of products marketed online, customer care, marketing activities, technical assistance and, in any case, the Personal Data Processor and the designated data processing staff. The User’s personal data may also be disclosed to any qualified entities that provide SBS S.p.A. with additional services necessary for the purposes indicated above in Clause 2.3, including individuals and companies that manage and/or participate in the management and/or maintenance of the Website and the electronic systems used. Pursuant to the activities referred to in Clause 2.3., SBS S.p.A. may also use the following categories of individuals/entities who/which may become aware of the personal data of the User: qualified entities, such as banks, insurance companies, suppliers and subcontractors who provide SBS S.p.A. with additional services necessary for sending newsletters, communicating informative and promotional information, as well as commercial material for the carrying out of statistical and market research, for the organisation and carrying out of events, including of a promotional nature; legal, tax, social security, accounting and organisational entities; any other person to whom the data must be communicated under the terms of a specific express legal provision. Personal data may be transferred abroad, in accordance with the provisions of current legislation, including to countries located outside the European Union.  The User’s personal data will not be disclosed or communicated to other subjects other than those listed in these conditions. 

2.6. Please note that the computer systems and software procedures used by the Website acquire, in the normal course of their operation, some personal data, the transmission of which is implicit in the use of internet communication protocols. This data (for example but not limited to, IP addresses, the URI addresses of the requested resources, times of requests, methods used to submit requests to the server, size of files obtained in response, etc.) is used to obtain anonymous statistical information on the Website and to check the correct functioning of the Website; it is not collected to be associated with identified individuals but, by its very nature, could, through processing and associating with data held by third parties, enable users to be identified. Please also note that in the event of computer crimes damaging the Website, the data thus acquired could possibly be used, for the time strictly necessary, to ascertain any liability of any user. Beyond this hypothesis, data on web connections are not stored for more than 365 days. Regarding data freely and voluntarily provided by users, please note that the optional and voluntary sending of emails to the addresses indicated on the Website will involve the subsequent acquisition of the sender’s email address which is necessary to reply to the requests made, as well as any other personal data voluntarily indicated by users in the aforementioned emails.

2.7. In relation to the processing referred to in Clause 2.3., in accordance with the European Regulation, the User has the right to be informed of and request access to the personal data processed (Article 15), to request the amendment or update of personal data where inaccurate or complete (Article 16), to delete or anonymise the data (Article 17), to restrict the processing of personal data concerning the User (Article 18), the right to data portability (Article 20) or to object to the processing of the data (Article 21), in addition to the right not to be subjected a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on the User (Article 22). If the processing of personal data is based on the express consent of the interested party, pursuant to Article 7 paragraph 3 of the Regulations, the subject has the possibility to withdraw his consent and ‘opt-out’ at any time. 

2.8. Participation in marketing activities takes place on a voluntary basis, especially as regards electronic communications via email, fax, MMS (Multimedia Messaging Service) or SMS (Short Message Service). 

2.9. SBS S.p.A. invites its Customers and all those who access and use the SBS S.p.A. website to also read carefully the information on online privacy protection contained in the General Terms and Conditions of Sale and Privacy Policy of SBS S.p.A..

3. User's obligations.

The User undertakes not to transmit, disclose, send, communicate or save information or any other material:

1. protected by copyright or which reveal commercial secrets;

2. which is obscene, defamatory, threatening, harassing, slanderous, offensive, or sexually explicit;

3. messages that are not requested or which represent advertising or which solicit purchasing, inquiries, chain letters;

4. virus-infected content, Trojan horses, worms, time bombs and other elements intended to damage, intercept or unduly use data, information, and physical and logic structures of SBS S.p.A., its associates or third parties.

The User also agrees:

1. not to register as a Customer with fraudulently false or incomplete information;

2. not to allow third parties to use his/her user name or password, once registered;

3. not to eliminate or modify material or other information of other users or of SBS S.p.A.;

4. not to collect or, in any case, obtain information on third parties, including e-mail addresses, without the holder's express consent;

5. not to access protected data on the website or for which he/she is not authorised and not to violate the website system or its security measures.

6. not to unreasonably or disproportionately overload the physical and logic systems of the website, also by "flooding", "spamming", "mailbombing" or "crashing";

7. not to use devices, software programmes or other means for the purpose of compromising or attempting to compromise the regular functioning of the website; not to attempt to decipher, decompile, dismantle or decode the software of which the website is composed or which is a part of the same;

8. not to use, or attempt to use, engines, software programs, tools, agents or other mechanisms (such as spiders, robots, etc.) which allow for navigation or which carry out research within the website without using the website's own engines or research agents.

9. not to use devices, software programmes or other means for the purpose of hindering the use of the Website on the part of authorised users.

In accessing the Website, the User undertakes to relieve and indemnify SBS S.p.A. for any damage, loss, cost, expense and/or claim from third parties, deriving from or relative to the use of the same.

Any unlawful behaviour or behaviour not conforming to that contemplated shall be brought without delay to the attention of the competent authorities and before the competent civil and criminal courts, pursuant to the laws and the international conventions in force.

4. Copyright and industrial ownership rights.

The Website as a whole and all the material contained therein is protected by copyright and by other intellectual property rights.

All rights to the Website contents (by way of example: text, graphics, photographs, images, user interfaces and any graphic and/or textual representation) and the selection, coordination and organisation of the same are the property of SBS S.p.A., its associates and any third parties. No declaration that may be contained in the website confers licence or industrial or intellectual property rights over the copyright of SBS S.p.A. or third parties.

The Website contents are addressed only to website Users and Customers, who may use the same only for strictly personal purposes; unauthorised commercial or professional use of the contents is forbidden.The User may freely view the contents of the site, print, copy and save it on the hard disk of his/her own computer or on any other physical medium, under his/her own responsibility and exclusively for personal and private use, in compliance with the applicable legislation on the protection of copyright.

All rights regarding trademarks, product names, commercial names, logos, packaging and design of all the products or services mentioned in the Site belong exclusively to the legitimate holders, pursuant to the relative laws in force. All use that can breach such rights is strictly forbidden.

5. Forwarding of information or material by Users

All information or material sent by the User to SBS S.p.A. via the Website or otherwise, including comments, questions, suggestions and similar, relative to the contents of the Website shall be considered as non-confidential, except for the Users' personal data which shall be acquired and processed by SBS S.p.A. in respect of the provisions in force on privacy.

Under no circumstances shall SBS S.p.A. be obliged in any way in respect of such information or material and it may freely reproduce, copy, use, reveal to third parties, show, modify, create derivative works and/or publish the same without any limit and without recognising any remuneration on the basis of any rights, reason and/or cause.

The forwarding on the part of the Users of information and/or material of any nature to SBS S.p.A. shall be considered as express consent for the free use, for any purpose, on the part of SBS S.p.A. of any idea, concept, know-how or technique, expressed or implicit in said information and/or material without obligation for SBS S.p.A. to recognise any remuneration and/or payment on the basis of any right, reason and/or cause.

With the forwarding of information and/or material to SBS S.p.A. via the Website or by other means, the User declares and guarantees that no rights of third parties are breached, exclusively assuming the relevant liability, and undertaking to hold SBS S.p.A. harmless from any action or claim that could be filed or brought by third parties in relation to this.

It is specified with reference to the “PERSONALISED COVER” products created and supplied by SBS on the User's request that, with the transmission to SBS S.p.A. of any images, illustrations, logos, trademarks, drawings, models, materials and/or creative expressions to be reproduced on the covers, the User must declare that it lawfully holds the former and to be able to dispose of the above stated images, illustrations, logos, trademarks, drawings, models, materials and/or creative expressions and/or to have been duly authorised by the holder of the rights over said images, illustrations, logos, trademarks, drawings, models, materials and/or creative expressions, exclusively assuming the relevant liability, and undertaking to hold SBS S.p.A. harmless from any action or claim that could be filed or brought by third parties in relation to this.

SBS S.p.A. refuses any liability for any possible unauthorised use of the images, illustrations, logos, trademarks, drawings, models, materials and/or creative expressions sent to SBS S.p.A. and that on the request of the User shall be reproduced on the “PERSONALISED COVERS”.

6. External hyperlinks

The website may contain hyperlinks to other websites. SBS S.p.A. assumes no liability whatsoever for any content or services offered by third parties, nor does it guarantee the technical availability, reliability or lawfulness of any material or information contained in the linked internet sites over which SBS has no control.

The possible introduction of a link does not infer any type of association, merger or interest of SBS S.p.A. with the holders and the contents of the linked websites.

The User shall be responsible for taking all due precautions to guarantee that any material and/or content downloaded and/or used is free of any damaging elements, such as viruses, Trojan horses and worms.

7. Cookies

Cookies are small text files that the websites visited by users send through to their terminals (usually to the browser), where they are stored to then be retransmitted to the same websites when the same users subsequently revisit the sites.

By way of example, SBS use session cookies to store the shopping basket of online purchases, authentication cookies, the analytics cookies that make it possible to statistically analyse accesses/visits by Users to the Website, in addition to those cookies referred to under the “Cookies Policy” Section of the Website that users are urged to read carefully

To disable cookies, follow the simple instructions below regarding the five most common browsers:

  • Microsoft Internet Explorer: click on the “Tools” menu in the top right-hand corner and select “Internet Options”. In the pop-up window, select “Privacy” and then change the cookie settings;
  • Google Chrome: click on the Chrome menu on the browser tool bar and select “Settings”. Then select “Show advanced settings” and under the “Privacy” section click on “Content settings”. The settings relating to cookies can then be changed in the “Cookies” section;
  • Mozilla Firefox: click on the menu on the browser tool bar and select “Options”. In the pop-up window, select “Privacy” and then change the settings for cookies;
  • Opera: click on the Opera menu and select "Settings". Then select "Preferences" and click on "Cookies" in the "Advanced" section, where you can change the cookie settings;
  • Safari: click on the menu on the browser tool bar and select “Preferences”. In the pop-up window, select “Privacy” and then change the settings for cookies.

For additional information on managing cookies, select the "help" option in your browser to view the online guide.

For additional information on managing cookies, Users are requested to consult the "Cookies Policy" for further information on the cookies used on the Website.

For further information on the technologies used by SBS on the Website, Users may write to the following e-mail address

8. Duration and amendment of these Conditions

SBS S.p.A. reserves the right to modify and/or update these General Conditions for access and use at any moment and without notice. Any amendments shall be effective immediately from the first publication on the Website and shall remain in force until subsequent new amendments.

9. Applicable law and jurisdiction

These Website access and use conditions and the use itself of the Website on the part of the User are governed by Italian law.

Any dispute regarding the interpretation, application, validity and execution of these Website use conditions or the use on the part of the user shall fall under the exclusive jurisdiction of the Court of Verbania of the Italian Judicial Authority.

10. Partial nullity

In the case of the nullity of one or more of these clauses or part of them, due to conflict with mandatory provisions of law, such clauses shall be understood as legitimately replaced, only within the limits of the conflict, by what is contemplated by law.